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Xpres Spa case study by Positive Brand

How we discovered the way airline travelers prefer to spend their time before they travel

F ounded in 2003, XpresSpa is the industry-leading luxury travel spa business, now serving over 1 million travelers yearly at over 50 airport locations. XpresSpa offers massage, mani/pedi, plus wellness products to airline travelers. In November and December of 2022, we conducted a Prospective Customer Mindset Study for XpresSpa. They sought to better understand the attitudes…

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